Transfer calls

Some calls you might need to transfer to a different service or operator.

Transfer calls to a different service

  1. Press the number ‘2’ on your phone
  2. Enter the phone number for the service you need to transfer the call to

Transfer calls to another BRC operator

  1. Press the number ‘2’ on your phone
  2. Enter the 4 digit agent code for the operator you need to transfer the call to

Transfer calls via the Mitel Ignite phone system

Check what you need to do to transfer a call in the Phone System