Infected Blood inquiry

Infected Blood Inquiry

This page is here to provide information on where people affected by the infected blood inquiry can seek information and support

The Infected Blood enquiry is happening published its findings on the 20th of May

The Inquiry is funding a confidential support service for anyone affected by treatment with infected blood or blood products. This is run by a team from the British Red Cross who have been working with the Inquiry since September 2018.

The support line numbers are 0800 458 9473 or 0203 417 0280 at these times:

  • Monday between 11am and 1pm
  • Wednesday between 7pm and 9pm
  • Friday between 2pm and 4pm

You can also leave a message at another time and the team will call you back as soon as possible, and on the same day where that is practical. When returning calls their number will appear as private or withheld number. 

The psychological support being used by people affected by the work of the Inquiry has additional capacity should it be needed. You can call during the hours advertised on the Inquiry’s website, or leave a message and receive a call back at a time convenient to them. The Inquiry keeps the level of this service under review to make sure it is sufficient and there is currently additional capacity should people want to use it.

As an additional signpost as well as for more general blood related conditions please also see the Haemophilia Society which offers a Monday to Friday line 020 7939 0780 9am to 5pm. Please do note to the caller though that its bleeding disorder charity so may be able to provide advice and support but isnt infected blood spesific

If you should take any calls from the press about the enquiry, please redirect them to our BRC press office: 020 7877 7557 or and ensure your case notes are accurately updated.

Overview and some useful pages to help give you all context: The Inquiry will examine why men, women and children in the UK were given infected blood and/or infected blood products; the impact on their families; how the authorities (including government) responded; the nature of any support provided following infection; questions of consent; and whether there was a cover-up.

Website: Homepage | Infected Blood Inquiry

Publication details: Publication of Inquiry Report on 20 May | Infected Blood Inquiry

Factsheet: Factsheet Closing Event (