De-briefings after your shift
After each shift you and other operators will have a de-briefing with your supervisor that are held on teams. Click here to find out more on how to use teams.
De-briefings take place for 15 minutes after your shift.
Briefing times and video links
14:00 – AM shift debrief
18:00 – PM shift debrief
click here to join the debrief
De-briefings include:
- Individual callers to follow up with
- Technical issues
- Types of calls received – brief discussions
- How are operators/supervisors?
- Seeking further support
- Any other feedback
- Thank you to everyone