Signposting to other services
Contact information for other services that can support people
Service types
- Age related health
- Children and young people
- Coronavirus – agencies
- Coronavirus – food and medication
- Coronavirus – health
- Government
- Homelessness
- Loneliness and isolation
- Mental health and bereavement
- Missing persons and tracing
- Money and debt
- Pets
- Physical health and disability
- Red Cross
- Safeguarding
- Support lines
| Service | What it does | Contact | Region |
|---|---|---|---|
Age related health |
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| Care UK | Company providing health and social care | https://www.careuk.com/ 03339 202 906 | UK wide |
| First Stop Care Advice | Directory of care services for the elderly, their families and carers | http://www.firststopcareadvice.org.uk/ 0800 377 7070 overseas: 020 3519 6002 | Wales |
| Action for Elder Abuse | Support to protect vulnerable older adults who are at risk of various forms of abuse | http://elderabuse.org.uk/ 0808 808 8141 | UK wide |
| Age UK | Services for people over 50 | http://www.ageuk.org.uk/ 0800 055 6112 | UK wide |
| Age NI | Services for people over 50 | http://www.ageuk.org.uk/northern-ireland/ 0808 808 7575 | Northern Ireland |
| Age Scotland | Services for people over 50 | http://www.ageuk.org.uk/scotland/ 0800 12 44 222 | Scotland |
| Alzheimer’s Society | Support for people affected by Alzheimer’s and dementia | https://www.alzheimers.org.uk/ enquiries@alzheimers.org.uk 0333 150 3456 | UK wide |
| Alzheimer Scotland | Specialist services for those with Alzheimer’s and dementia, as well as for carers | http://www.alzscot.org/ 0808 808 3000 | Scotland |
| The Alzheimer Society of Ireland | Dementia specific services across Ireland< | http://www.alzheimer.ie/ 1 800 341 341 | Ireland |
Children and young people |
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| Barnardo’s | Barnardo’s provide support to children and young people. See hear respond is an initiative set up by Barnardo’s to offer support to at-risk and vulnerable children and families during Covid-19 to reduce potential levels of harm through online resources, support and interventions including reintegration back into school. Professionals can fill in a referral form on the link. 1. Any young person that is under 16 to be referred to Barnados 0800 157 7015 or by completing a self-referral form https://www.barnardos.org.uk/see-hear-respond 2. It is suggested that you assist the young person by completing the form with them during the call; especially if they do not have access to a computer 3. You can also refer families that have concerns about their children as Barnados offer a whole family approach 4. Do not record and details of the call on your forms/database – mark as “anonymous” and state Barnados referral in the narrative box | https://www.barnardos.org.uk/see-hear-respond Child/young person or parent/carer: 0800 157 7015: Monday – Friday 9am – 9pm and Saturday and Sunday 10am – 6pm | UK wide |
| Children 1st | Welfare of children in Scotland, with a free confidential 24 hour advice line | http://www.children1st.org.uk/ 0800 028 2233 | Scotland |
| NSPCC | Support line for children and young people affected by abuse | https://www.nspcc.org.uk/ help@nspcc.org.uk 0808 800 5000 | UK wide |
| ChildLine | Support line for children suffering from abuse and neglect, as well as other problems | http://www.childline.org.uk/ 0800 1111 | UK wide |
| UKYouth | Youth clubs and organisations for people aged between 9 and 25 | http://www.ukyouth.org/ info@ukyouth.org 0203 1373 810 | UK wide |
| Centrepoint | Support for young people affected by homelessness | http://www.centrepoint.org.uk/ 0808 800 0661 | UK wide |
| Child Bereavement UK | Support for children, young people and families affected by bereavement | http://www.childbereavementuk.org/ 08000 288 840 | UK wide |
Coronavirus – agencies |
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| Covid 19 Workers – Employment – TUC Wales | Covid19 Advice for workers in Wales covering health and safety at work, taking time off and working from home | https://www.tuc.org.uk/wales | Wales |
| Covid 19 Workers – Employment – TUC Northern | Covid19 Advice for workers in the North East and Cumbria covering health and safety at work, taking time off and working from home | https://www.tuc.org.uk/tuc-northern-covid-19-advice-workers | North East & Cumbria |
| Covid 19 Workers – Employment – ACAS | Coronavirus (COVID-19): advice for employers and employees | https://www.acas.org.uk/coronavirus | UK wide |
| Humanity First | Non-emergency helpline offering support and further signposting | https://hfuk.org/ 0333 880 6619 | UK wide |
| Local Resilience Forums | Multi-agency emergency planning and co-ordinating response in England and Wales, for referrals such as food and medicine | https://www.gov.uk/guidance/local-resilience-forums-contact-details | England, Wales |
| Regional Resilience Partnerships | Multi-agency emergency planning and co-ordinating response in Scotland, for referrals such as food and medicine | https://www.readyscotland.org/coronavirus/ | Scotland |
| Emergency Preparedness Groups | Multi-agency emergency planning and co-ordinating response in North Ireland, for referrals such as food and medicine | https://www.nidirect.gov.uk/campaigns/coronavirus-covid-19 | Northern Ireland |
Coronavirus – food and medication |
|||
| Lincolnshire Wellbeing Service | Covid 19 Support in Lincolnshire during pandemic will focus on two groups; Clinically Vulnerable and Vulnerable: Residents in need of community support to meet their needs whilst self-isolating. A clinically vulnerable person or their family/carer can request support online. You will be asked for the person’s NHS number which can be found on any letter the NHS has sent them. To request support for an Extremely Vulnerable person visit: http://www.gov.uk/coronavirus-extremely-vulnerable | http://www.lincolnshire.gov.uk/coronavirus/requesthelp LCC Covid-19 Helpline: 01522 782189 – 9am- 5pm/7 days a week. | Lincolnshire |
| Echo NHS Prescription Service | NHS repeat prescription service from Lloyds Pharmacy. Free delivery of repeat prescriptions. Echo works with GP surgeries in England. You can request your medication and Echo will confirm and dispense them to delivery address of your choice. | https://web.echo.co.uk/ | England |
| Community Hubs, local councils | Food, medication and other support coordinated by local councils. Search by postcode | https://www.theyhelpyou.co.uk/ | UK wide |
| Government support for medically vulnerable people | Register to get support with getting essential supplies or basic care needs | https://www.gov.uk/coronavirus-extremely-vulnerable | UK wide |
| Covid-19 Mutual Aid UK | Local volunteers organising to support the most vulnerable in communities | https://covidmutualaid.org/ | UK wide |
| Tesco | Food delivery prioritised for vulnerable people | 0800 917 7359 | UK wide |
| Morrisons | Food delivery prioritised for vulnerable people | 0345 322 0000 | UK wide |
Coronavirus – health |
|||
| Coronavirus testing – For non-essential workers | NHS – Apply for a test (non-essential workers) | https://www.nhs.uk/ask-for-a-coronavirus-test | UK wide |
| Coronavirus Testing | NHS – Information about the Corona virus test – Who qualifies and how to access the test | https://www.nhs.uk/conditions/coronavirus-covid-19/testing-and-tracing/ask-for-a-test-to-check-if-you-have-coronavirus/ UK Call 119 – select the country option you are calling from | England, UK wide |
| Online pharmacies | NHS register online pharmacies, including repeat prescriptions and home deliveries | https://www.nhs.uk/Service-Search/other-services/pharmacies/internetpharmacies | UK wide |
| NHS.UK | NHS advice about Coronavirus | https://www.nhs.uk/conditions/coronavirus-covid-19/ | UK wide |
| NHS 111 Covid-19 | Check symptoms for Coronavirus (Covid-19) | https://111.nhs.uk/covid-19 | UK wide |
| NHS 111 status checker | Tell the NHS about your current experience of coronavirus | https://www.nhs.uk/coronavirus-status-checker | UK wide |
| NHS mental wellbeing while staying at home | Tell the NHS about your current experience of coronavirus | https://www.nhs.uk/oneyou/every-mind-matters/coronavirus-covid-19-staying-at-home-tips/ | UK wide |
| Breathing Space | Non-emergency helpline offering empathy, understanding and advice through active listening | https://www.breathingspace.scot/ 0800 83 85 87 | Scotland |
| NHS 111 | Non-emergency NHS helpline offering access to local services both in and out of hours | https://www.nhs.uk/using-the-nhs/nhs-services/urgent-and-emergency-care/nhs-111/ 111 | England, Scotland, Wales |
Government |
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| Covid 19 Workers – Employment – Government | Coronavirus (COVID-19): work and financial support information | https://www.gov.uk/coronavirus/worker-support | UK wide |
| Coronavirus testing – Government – essential workers | Government Website – Apply for a test (for essential workers) | https://www.gov.uk/apply-coronavirus-test-essential-workers | UK wide |
| Local council | Find your local council by postcode | https://www.gov.uk/find-local-council | UK wide |
| HMRC | Tax department, giving information and advice about paying tax | https://www.gov.uk/government/organisations/hm-revenue-customs/services-information 0300 200 3300 | UK wide |
| Home Office | Governmental department for immigration and passports, drugs policy, crime, counter-terrorism and the police | https://www.gov.uk/government/organisations/home-office 020 7035 4848 | UK wide |
| Foreign & Commonwealth Office | Advice to British nationals travelling or living abroad, including repatriation and captivity | https://www.gov.uk/government/organisations/foreign-commonwealth-office 020 7008 1500 | UK wide |
Homelessness |
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| Crisis | Support for homeless people | http://www.crisis.org.uk/ enquiries@crisis.org.uk 0300 636 1967 | UK wide |
| Shelter | Support and advice to anyone facing homelessness or needing advice on housing issues | https://www.shelter.org.uk/ info@shelter.org.uk 0808 800 4444 | UK wide |
| Emmaus | Support for people who have experienced homelessness | http://www.emmaus.org.uk/ 0300 303 7555 | UK wide |
| Street Link | Connects homeless people with local support services | https://www.streetlink.org.uk/ | UK wide |
| The Connection | Support for homeless people in London | https://www.connection-at-stmartins.org.uk/ 020 7766 5544 | London |
| Simon Community (London) | Emergency accommodation, advice and community support for people who are homeless | https://www.simoncommunity.org.uk/ 0207 485 6639 | London |
| Simon Community (Northern Ireland) | Emergency accommodation, advice and community support for people who are homeless | https://www.simoncommunity.org.uk/ 0800 171 2222 | Northern Ireland |
| St Mungo’s Broadway | Emergency accommodation and support for people who are homeless | http://www.mungosbroadway.org.uk/ streetconcern@mungos.org 0345 363 3632 | London and South East England |
| Move On | Support for homeless people in Scotland |
http://www.moveon.org.uk/
mail@moveon.org.uk
Edinburgh: 0131 558 3740 Glasgow: 0141 221 2272 |
Scotland |
Loneliness and isolation |
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| Methodist Homes Association (MHA) | Care, accommodation and support services for older people. Providing care/retirement homes and support to older people to live at home including befriending, lunch clubs, assisted shopping, escorts to appointments etc. Postcode searcher on website | https://www.mha.org.uk/ 01332 296200: Monday to Friday, 9am – 5pm | UK wide |
| Re-engage (formerly Contact Elderly) | Bring older people into groups to tackle social isolation | https://www.reengage.org.uk/ info@reengage.org.uk 0800 716 543 | UK wide |
| The Silver Line | Free 24 hour confidential helpline for people over 50 | http://www.thesilverline.org.uk/ 0800 470 8090 | UK wide |
| The Salvation Army | Local social clubs and activities to support those who are lonely or isolated | https://www.salvationarmy.org.uk/drop-ins-lunch-clubs info@salvationarmy.org.uk 020 7367 4500 | UK wide |
| Golden Oldies | Singing and activity sessions |
http://www.golden-oldies.org.uk/
Wales: 07796 714816 South West: 01761 470006 |
UK wide |
Mental health and bereavement |
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| NHS IAPT Service | NHS directory of Psychological therapies (IAPT) by area (England only) | https://www.nhs.uk/service-search/other-services/Psychological therapies (IAPT)/LocationSearch/10008 | England |
| Dorset Mental Health Care | Responsible for all mental health services and many physical health services in Dorset | http://www.dorsethealthcare.nhs.uk/access-mental-health | South West England |
| Mind | Advice and support for people experiencing a mental health problem | http://www.mind.org.uk/ 0300 123 3393 | UK wide |
| Frank | Support for drugs and alcohol |
https://www.talktofrank.com/
0300 123 6600
Textphone for hearing impairments: 0300 123 1099 Text 82111 Live chat (2pm – 6pm) |
UK wide |
| We Are With You | Support with alcohol, drugs or mental health | https://www.wearewithyou.org.uk/ | UK wide |
| Adfam | Support for families affected by addiction | https://adfam.org.uk/” | UK wide |
| DrugFAM | Support for families affected by addiction | https://www.drugfam.co.uk/ 0300 888 3853 | UK wide |
| YoungMinds | Support for young people experiencing a mental health problem | http://www.youngminds.org.uk/ 0808 802 5544 | Wales |
| NI Association on Mental Health | Advice and support for people experiencing mental health problems | http://www.niamhwellbeing.org/ 028 9032 847 | Northern Ireland |
| The Mens Advisory Project | Support for men’s issues in Northern Ireland, including counselling and anger management |
http://mapni.co.uk/
Belfast: 028 9024 1929 Foyle: 028 7116 0001 |
Northern Ireland |
| Sane | Emotional support and practical advice for anyone experiencing a mental health problem | http://www.sane.org.uk/ 0300 304 7000 | UK wide |
| Anxiety UK | Support and information for anyone with an anxiety disorder | https://www.anxietyuk.org.uk/ 03444 775 774 | UK wide |
| OCD-UK | Support for people affected by Obsessive Compulsive Disorder and related conditions | http://www.ocduk.org/ support@ocduk.org 03332 127 890 | UK wide |
| Help for Hoarders | Support and advice for hoarders | https://www.helpforhoarders.co.uk/ | UK wide |
| The Compassionate Friends | Support line for families who have suffered the death of a child |
http://www.tcf.org.uk/
0845 123 2304
Northern Ireland: 0345 123 2304 |
UK wide |
| Cruse Bereavement Care | Bereavement support | http://www.cruse.org.uk/ info@cruse.org.uk 0808 808 1677 | UK wide |
| Road Peace | Support line for people who have been injured and/or bereaved from a crash | http://www.roadpeace.org/ 0845 450 0355 | UK wide |
| Sands | Still birth and neonatal death charity which provides support for bereaved parents and their families | https://www.uk-sands.org/ helpline@sands.org.uk 0808 164 3332 | UK wide |
| The National Association of Widows | Support line for men and women who have lost their partners | http://www.nawidows.org.uk info@nawidows.org.uk 0845 838 2261 | UK wide |
Missing persons and tracing |
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| Missing People | Works with young runaways, missing and unidentified people, and their families | https://www.missingpeople.org.uk/ 116000@missingpeople.org.uk 116 000 | UK wide |
| Family Tracing Service, Salvation Army | Working with family members who have lost contact with each other | https://www.salvationarmy.org.uk/family-tracing family.tracing@salvationarmy.org.uk 0845 634 4747 | UK wide |
| International Social Services | Tracing birth parents in the case of adoption or children in the case of separation or divorce | http://www.iss-ssi.org/ info@cfab.org.uk 0207 735 8941 | UK wide |
| ReUnite International | Charity specialising in child abduction and the movement of children across international borders. | http://www.reunite.org/ 0116 2556 234 | UK wide |
| Children and Families Across Borders | Identifies and protects children that have been separated from family members as a consequence of trafficking, abduction, migration, divorce, conflict and asylum | http://cfab.org.uk/ 020 7735 8941 | UK wide |
| Child Migrant Trust | Support for former child migrants to search for their families and gain information about their childhood | https://www.childmigrantstrust.com/ 0115 982 2811 | UK wide |
Money and debt |
|||
| Citizens Advice | Advice on finances, consumer rights, housing and benefits |
https://www.citizensadvice.org.uk/
England: 03444 111 444 Scotland: 0808 800 9060 Wales: 03444 77 20 20 |
England, Scotland, Wales |
| Advice NI | Advice about benefits and money for people in Northern Ireland | http://www.adviceni.net/ 028 9064 5919 | Northern Ireland |
| Turn 2 Us | Support for people in financial need to access welfare benefits, charitable grants and other financial help | https://www.turn2us.org.uk/ 0808 802 2000 | UK wide |
| The ACT Foundation | Grants for people with mental and physical disabilities | https://www.edwardgostlingfoundation.org.uk/ 01753 753 900 | UK wide |
| Al-Mizan Charitable Trust | Grants for people from deprived backgrounds and communities | http://www.almizantrust.org.uk info@almizantrust.org.uk | UK wide |
| Independence at Home | Grants for people with a physical or learning disability, long term illness | http://www.independenceathome.org.uk/ iah@independenceathome.org.uk 020 8427 7929 | UK wide |
| Stepchange | Support and advice on managing debt | http://www.stepchange.org/ | UK wide |
| Rural Support | Support for Northern Ireland farmers and farm families, including money and mental health | http://www.ruralsupport.org.uk/ 0800 138 1678 | Northern Ireland |
| Go Fund Me | Personal online fundraising websites for individuals, groups and organisations | https://www.gofundme.com/ | UK wide |
Pets |
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| RSPCA | Animal welfare charity | https://www.rspca.org.uk/ | England, Wales |
| Blue Cross | Animal charity who have been helping sick, injured and homeless pets | https://www.bluecross.org.uk/ | UK wide |
Physical health and disability |
|||
| Action on Hearing Loss | Information and support for those affected by hearing loss |
http://www.actiononhearingloss.org.uk/
0800 808 0123
Textphone: 0808 808 900 Text: 07800 000360 |
UK wide |
| MacMillan | Advice and support for people affected by cancer | http://www.macmillan.org.uk/ 0808 808 0000 | UK wide |
| Marie Curie | End of life care to terminally ill cancer patients either in their homes or in one of nine hospices |
https://www.mariecurie.org.uk/
0800 090 2309
Professional referrals: 0845 056 7899 |
UK wide |
| Marie Curie Northern Ireland | End of life care to terminally ill cancer patients either in their homes or in one of nine hospices | https://www.mariecurie.org.uk/who/what-we-do/marie-curie-northern-ireland 0800 716 146 | Northern Ireland |
| CLIC Sargent | Support for children and young people with cancer, as well as parents and professionals | http://www.clicsargent.org.uk/ 0300 330 0803 | UK wide |
| Maggie’s Centres | Support for people affected by cancer | https://www.maggiescentres.org/ 0300 123 1801 | UK wide |
| MS Society | Support for people affected by Multiple Sclerosis | https://www.mssociety.org.uk/ helpline@mssociety.org.uk 0808 800 8000 | UK wide |
| Disability Action | Support for people with disabilities in Northern Ireland | https://www.disabilityaction.org/ 028 9029 7880 | Northern Ireland |
| Royal National Institute for the Blind | Information and support for anyone affected by sight loss | http://www.rnib.org.uk/ helpline@rnib.org.uk 0303 123 9999 | UK wide |
| Scope | Support, information and advice to people with disabilities and their families | http://www.scope.org.uk/ helpline@scope.org.uk 0808 800 3333 | UK wide |
| Family Fund | Money grants to low-income families with disabled or seriously ill children and young people under 17 | http://www.familyfund.org.uk/ info@familyfund.org.uk 01904 55 00 55 | UK wide |
| Diabetes UK | Information and support for anyone affected by diabetes | https://www.diabetes.org.uk/ careline@diabetes.org.uk 0345 123 2399 | UK wide |
| Bladder and Bowel Foundation | Support for people with bladder and bowel control problems | https://www.bladderandbowelfoundation.org/ help@bladderandbowelfoundation.org 0845 345 0165 | UK wide |
| Stroke Association | Support for people affected by strokes, including cash grants | https://www.stroke.org.uk/ 0303 3033 100 | UK wide |
| Chest Heart & Stroke Scotland | Advice and support for people affected by chest pains, heart attacks and strokes | http://www.chss.org.uk/ 0808 801 0899 | Scotland |
| Northern Ireland Chest Heart & Stroke | Support groups to help people living with chest, heart and stroke conditions | https://nichs.org.uk/ 028 9032 0184 | Northern Ireland |
| Marie Stopes UK | Support to get abortions and other reproductive health options | https://www.mariestopes.org.uk/ 0345 300 8090 | UK wide |
| Headway | Support for people affected by brain injuries | https://www.headway.org.uk/ 0808 800 2244 | UK wide |
| Changing Faces | Support for people supports with conditions or injuries which affect their appearance | https://www.changingfaces.org.uk/ support@changingfaces.org.uk 0300 012 0275 | UK wide |
| National Blood Service | Donate blood in the UK | http://www.blood.co.uk/ 0300 123 23 23 | UK wide |
| Blood Transfusion Service | Donate blood in Northern Ireland | http://www.nibts.org/ 08085 534 666 Text ‘BLOOD’ to 60081 | Northern Ireland |
| National Blood Transfusion Service | Donate blood in Scotland | https://www.scotblood.co.uk/ 0345 90 90 999 | Scotland |
Red Cross |
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| Community Education: Digital Classroom – Tea, Learn & Connect (TLC) | Give yourself a bit of Tender Loving Care with our Tea, Learn and Connect sessions that enable you to connect with others. TLC is an online opportunity for adults to connect with others and develop resilience and coping skills. It is a regularly scheduled informal learning experience via zoom meetings, or over the phone; it encompasses a variety of topics that empower participants to learn new skills and share their life experiences with others. Up to 300 participants per session. Click on link to join session. | https://www.eventbrite.co.uk/o/british-red-cross-30215657326 redcrosseducation@redcross.org.uk | UK wide |
| Community Education: Digital Classroom – Kindness and the Community | Learn about kindness and the community. This session focuses on exploring empathy, developing mutual respect and an understanding of your community through stories, sharing experiences, discussions and interactive activities. These sessions are aimed at young people (aged 16-19) or adults (19+) as separate audiences. Click on the link to join sessions | https://www.eventbrite.co.uk/o/british-red-cross-30215657326 redcrosseducation@redcross.org.uk | UK wide |
| Community Education: Digital Classroom – First Aid | Learn about every day first aid from your home. The aim is to build confidence so you can help someone in a first aid emergency, using the objects that you have around you. These sessions are aimed at young people (aged 16-19) or adults (19+) as separate audiences. Click on the links to gain dates for sessions | https://www.eventbrite.co.uk/o/british-red-cross-30215657326 redcrosseducation@redcross.org.uk | UK wide |
| Borrow a wheelchair, British Red Cross | Wheelchairs for people discharged from hospital and need help getting around | https://www.redcross.org.uk/get-help/borrow-a-wheelchair 0300 456 1914 | UK wide |
| Community Equipment Service British Red Cross | Contracted service in Nottinghamshire & Sheffield. Providing wheelchairs/mobility aids, organised by occupational therapy, hospital or Doctor. | 0345 127 2911 | England |
| Donate to British Red Cross | Give money to British Red Cross for general work or specific causes | https://www.redcross.org.uk/get-involved/donate | UK wide |
| Volunteer with British Red Cross | Opportunities to volunteer with BRC including emergency response, refugee support and independent living | https://www.redcross.org.uk/get-involved/volunteer | UK wide |
| Raise money for British Red Cross | Fundraising materials and support to raise money on behalf of British Red Cross | https://www.redcross.org.uk/get-involved/fundraising-and-events/run-your-own-fundraising-event getfundraising@redcross.org.uk 0300 456 1005 | UK wide |
| Charity shops, British Red Cross | Find your nearest Red Cross charity shop | https://www.redcross.org.uk/shop/find-a-charity-shop | UK wide |
| Local Family Tracing, British Red Cross | Find family missing in the UK | https://www.redcross.org.uk/get-help/find-missing-family/find-your-local-missing-family-service | UK wide |
| International Family Tracing, British Red Cross | Help finding family separated due to national emergencies, war, natural disaster or migration. | https://www.redcross.org.uk/get-help/find-missing-family | UK wide |
| Refugee support, British Red Cross | Practical support for displaced people | https://www.redcross.org.uk/get-help/get-help-as-a-refugee | UK wide |
| Service information, British Red Cross | Find information on different British Red Cross services | https://www.redcross.org.uk/get-help | UK wide |
Safeguarding |
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| Men’s Advice | Men’s Advice Line Advisors will believe you, offer you non-judgmental emotional support, practical advice and information | Telephone: 0808 801 0327 | UK wide |
| Domestic Abuse – Scotland | Free, confidential support 24 hours a day to victims and those who are worried about friends and loved ones. | 0800 027 1234 (24 hour service) | Scotland |
| Domestic Abuse – Wales | Free, confidential support 24 hours a day to victims and those who are worried about friends and loved ones. | Telephone: 0808 801 0800 : TypeTalk: 18001 080 8801 : Text: 078600 77 333 | Wales |
| Domestic Abuse national helpline number – England | Free, confidential support 24 hours a day to victims and those who are worried about friends and loved ones. | https://www.nationaldahelpline.org.uk Telephone & Typetalk: 0808 2000 247 | England, Scotland, UK wide, Wales |
| Safeguarding team, British Red Cross | Safeguarding advice for Red Cross volunteers and staff | https://operator-manual.redcross.org.uk/safeguarding/contact-team/ 0300 004 0377 | UK wide |
| NSPCC | Child safeguarding | https://www.nspcc.org.uk/ 0808 800 5000 | UK wide |
| Child social services, local councils | Child safeguarding teams at local councils | https://www.gov.uk/find-local-council | England, Northern Ireland, Wales |
| Adult social care, local councils | Adult social care at local councils, including safeguarding | https://www.nhs.uk/service-search/other-services/Local%20Authority%20Adult%20%20Social%20Care/LocationSearch/1918 | UK wide |
Support lines |
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| Dementia UK | Dementia UK provides specialist dementia support for families | https://www.dementiauk.org/ 0800 888 6678 | UK wide |
| Samaritans | Helpline for people in crisis, including those with suicidal feelings | http://www.samaritans.org/ 116 123 | UK and Ireland |
| Family Lives (formerly ParentLine) | Helpline for any aspects of family life and parenting, including bullying | http://www.familylives.org.uk/ 0808 800 2222 | UK wide |
| NAPAC | Support for adults dealing with the impact of childhood abuse | https://napac.org.uk/ support@napac.org.uk 0808 801 0331 | UK wide |
| Winston’s Wish | Support line for bereaved children and their families | http://www.winstonswish.org.uk/ 08088 020 021 | UK wide |
| Forces Line | Support line for active and veteran soldiers, airmen, sailors, and their families | https://www.ssafa.org.uk/ 0800 731 4880 | UK wide |
| Rape Crisis (England and Wales) | Support line for abuse and sexual violence | https://rapecrisis.org.uk/ 0808 802 9999 | England, UK wide |
| Rape Crisis (Ireland) | Support line for abuse and sexual violence | http://www.rapecrisishelp.ie/ 1800 778 888 | Ireland |
| Rape Crisis (Scotland) | Support line for abuse and sexual violence | ” target=”_blank”>http://www.rapecrisisscotland.org.uk/”> 0808 801 0302 | Scotland |
| Victim Support (England and Wales) | Support line for offering information and support for victims of crime | https://www.victimsupport.org.uk/ 0808 1689 111 | England, Wales |
| Victim Support (Northern Ireland) | Support line for offering information and support for victims of crime | http://www.victimsupportni.co.uk/ 028 9024 3133 | Northern Ireland |
| Victim Support (Scotland) | Support line for offering information and support for victims of crime | http://www.victimsupportsco.org.uk/ 0800 160 1985 | Scotland |
| Women’s Aid (Northern Ireland) | Support line for women affected by domestic abuse | http://www.womensaidni.org/ 24hoursupport@dvhelpline.org 0808 802 1414 Text ‘support’ to 07797 80583 | Northern Ireland |
| Lifeline Northern Ireland | Support line for those experiencing distress or despair | http://www.lifelinehelpline.info/ 0808 808 8000 | Northern Ireland |
| Community Advice and Listening Line | Support line for information and emotional support on mental health | http://www.callhelpline.org.uk/ 0800 132 737 Text ‘help’ to 81066 | UK wide |
