Support line for operators

RedRoom Wellbeing

Visit the Wellbeing Page on RedRoom for support

Health Assured

All BRC volunteers and staff have access to confidential emotional support provided by Health Assured.

Call the free, confidential support line:

0800 030 5182

From outside the UK: +44 161 836 9498 (calls will be charged)

Open 24 hours a day

You can also download the free Health e-hub app to your phone.

To login use the username and password: BRC.

Volunteer Support Line

This line was set up for volunteers involved in the Coronavirus response.

Staff and volunteers are on hand to answer your calls and emails if you need support, have questions about your welfare, want to know what resources are available to you or if you just want a chat after a difficult shift.


0808 196 3652

or email, Monday to Friday, 10am to 5pm