BRC support line gets calls from people in difficult situations, experiencing strong emotion. Please see pages for handling types of difficult and emotional calls here

Operators regularly answer calls from people who:

• Have no one to talk to
• Can’t leave their home
• Have no food
• Have no money for basics
• Have no nearby family or friends to support them
• Are feeling suicidal
• Have been scammed for money
• Don’t Talk
• Angry and Distressed
• Are Abusive towards them